Privacy Policy
Effective Date: 01/01/2026
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, request insurance quotes, communicate with our office, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, date of birth, driver’s license information, vehicle details, and other information necessary to provide insurance quotes or services.
- Insurance-Related Information: Policy details, coverage selections, claims-related information, and underwriting data.
- Communication Data: Records of phone calls, emails, text messages, and form submissions.
- Website Usage Information: IP address, browser type, pages visited, and other standard analytics data collected via cookies or similar technologies.
How We Use Your Information
We use your information to:
- Provide insurance quotes, policies, and related services
- Communicate with you regarding quotes, policies, billing, claims, or service requests
- Send transactional or informational messages related to your account
- Improve our website, services, and customer experience
- Comply with legal, regulatory, and carrier requirements
Text Messaging & Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Message frequency may vary. Message and data rates may apply. You may opt out of text messaging at any time by replying STOP.
Sharing of Information
We do not sell your personal information.
We may share information only as necessary to:
- Insurance carriers and underwriting partners for quoting, underwriting, binding, servicing, or claims handling
- Service providers who assist with business operations (such as IT, analytics, compliance, or communications services), under confidentiality obligations
- Government or regulatory authorities when required by law
Information shared with insurance carriers is limited to what is necessary to quote, underwrite, issue, service, or administer insurance coverage.
Insurance Carrier Privacy Practices
In order to provide insurance quotes, policies, and related services, we may submit your information to one or more insurance carriers or underwriting partners. Each insurance carrier maintains its own privacy policy and data handling practices, which govern how your information is used once it is received by that carrier.
We encourage you to review the privacy policies of any insurance carrier with which you choose to do business. Our agency is not responsible for the privacy practices or data handling procedures of third-party insurance carriers once your information has been shared for legitimate insurance purposes.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality, analyze site usage, and improve performance. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100% secure, we take data protection seriously and continuously review our security practices.
Your Choices & Rights
You may:
- Request access to or correction of your personal information
- Opt out of non-essential communications
- Withdraw consent for text messaging at any time
To make a request, please contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Rockwell Ward
Phone: (410) 844-5010
Email: [email protected]